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which audiences are our services not aimed at?

If you come across a technical issue on a government website, only the relevant authorities can assist you, and we are not affiliated with sites like CAF, visa or other.

If you have a complicated and personal situation to handle, please note that we are not part of the government services. Therefore, we cannot offer assistance if, for instance, your residence permit number is not recognized by the ANEF website.

If your problem falls outside the services listed on our platform, we solely provide support for those specific services. For matters such as disputes with your bank, insurance, or accommodation, you will need to address them independently. We neither act as mediators nor lawyers in these cases, as these services are not subscribed to or partnered with us.